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Japan Wants Fix for Overpayment for Smartphone Data Use

Japan Wants Fix for Overpayment for Smartphone Data Use

   Tokyo, July 16 (Jiji Press)--Japan's communications ministry is considering advising the nation's top three mobile phone carriers to fix the problem of subscribers paying too much for data usage, according to officials.
   The ministry's move comes as no small number of smartphone users have signed up for large-data contracts even though their actual data usage falls below the contracted volume.
   The ministry aims to prevent overpayment by requesting the carriers to offer customers billing plans that suit their data usage.
   According to a research by the ministry, about a half of the three major companies' smartphone subscribers use less than 2 gigabytes of data a month. Only 20 pct of smartphone users, however, sign up for up to 2GB and contracts for about 7GB are the mainstream choice among users.
   More than 50 pct of smartphone users said they do not check whether changing to other contracts would save money.

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AFP-JIJI PRESS NEWS JOURNAL


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